RETURNS & EXCHANGES
We use standard sizes to help you pick the perfect size. However, if you still want to swap your items for another size or style then we can help you with the return pickup of the package.
Return & exchange should be informed within 7 days after delivery at firstname.lastname@example.org--We will arrange return pickup at the earliest. The package should be handover along with the tags in its original packing along with the invoice. Please email us your order number with desired exchange piece along with the size required. The exchange piece must be of similar or higher value. We can also issue you a credit note if you choose to delay your purchase of the exchange items.
The Important thing to keep in mind while sending back the product for return:
∙ All items must have the original tags and should be unworn, unwashed, and
undamaged with no smell of perfume, deodorant ,or detergent.
∙ All items should be free of make-up or tan marks.
*We do not entertain refund & cancellation requests.
*Altered outfits will not be eligible for exchange.
*Credit notes do not qualify for returns or refunds.
Nightwears will not qualify for returns & refunds.
Accessories, Face masks, Eye masks & Bags will not qualify for returns & refunds.
Certain Products do not qualify for returns & refunds. Kindly check the returns section mentioned on products.
Please Note- During festivals, Pandemics, or adverse weather conditions your shipment could get delayed. We ensure you that we will try our best to have your parcel delivered to you in good time.