RETURNS & EXCHANGES 

We make sure you are happy with your Bohobi purchases. If, you need to return an order, we are happy to help. You can contact us at orders@bohobi.com Please share your order number and exchange or return details to guide further.

Return & exchange should be informed within 7 days after delivery at orders@bohobi.com--We will arrange return pickup at the earliest. The package should be handover along with the tags in its original packing. 

Can I get a refund?

We, at Bohobi allow you to refund an unused, undamaged product for the full product amount in the original mode of payment. However, for Cash On Delivery orders, we will be making a bank transfer. Details shall be required. Kindly share details only at orders@bohobi.com 

The Important thing to keep in mind while sending back the product for return:

∙ All items must have the original tags and should be unworn, unwashed, and
 undamaged with no smell of perfume, deodorant ,or detergent.
∙ All items should be free of make-up or tan marks. 

*Altered outfits will not be eligible for return & exchange.

*Accessories, Face masks, Eye masks & Bags will not qualify for returns & exchange.

*Certain Products do not qualify for returns & exchange. Kindly check the returns section mentioned on products. 

Please Note- During festivals, Pandemics, or adverse weather conditions your shipment could get delayed. We ensure you that we will try our best to have your parcel delivered to you in good time.

IS THERE AN ADDITIONAL SHIPPING CHARGE ?

We offer free shipping on all pre-paid orders across India. Shipping charge for Cash on delivery orders are ₹100 Cash on delivery orders are limited till ₹10000 Shipping charges are calculated at the time of checkout. The shipping charges and convenience fee are not refundable.

HOW LONG WILL IT TAKE FOR MY ORDER TO REACH ME ?

Your order will be shipped the same, or next, business day. During sale events and a new collection launch, there may be a slightly longer duration. Once your order has been placed you will receive an order confirmation email or SMS. Once your order has been dispatched you will immediately receive another confirmation email or SMS with your tracking number. Our orders are delivered within 3-5 days. Non-Metros and Interiors: Please allow 3-10 working days for the courier to be delivered.

WHAT CAN I DO IF MY ORDER IS LATE OR UNDELIVERED ?

We will try our best to get your products to you within the estimated delivery times. If the package has not reached you by the expected delivery date, please call us on +919319822661 or write to us at orders@bohobi.com and we will try our best to resolve your issues.

SECURITY & PRIVACY POLICY 

Bohobi is committed to protecting the privacy of visitors to this site (www.bohobi.com)

At BOHOBI, we want you to have an enjoyable shopping experience. And while it is necessary for us to collect certain personal information, we respect and protect your right to privacy as set forth in this Privacy Policy. The nature of the information collected (if any), is simply to allow us to contact you should you choose to or for us to contact you on the basis of a business relation you establish by purchasing or making an order online. This is solely for the purpose of being able to follow-up on any order that you may initiate on this site. The information stored does NOT include any financial details, other than details related to purchase or interest of products by you, and is purely restricted to order, contact and preferences. We strictly do NOT capture or store any account or card numbers. We may collect your session, contact and order information on our server and on your browser in the form of session storage or cookies.

We will NOT share it with any third party, other than those necessary to make the delivery of the product to you, marketing material to you and improvement purposes.

We may send marketing material in the form of emails or common digital mediums, to your contact information also. We may also study your spending patterns to improve our service offering. Bohobi reserves the right to make alterations to this policy in the future without notice.

This Privacy Policy applies to the Site. You agree that your use of the Site signifies your assent to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site.